services

Our Commitment to Your Success

Informatica backs our industry-leading solutions with a comprehensive and customizable set of services. The Informatica Customer Service professionals are dedicated to providing you with unmatched expertise, training, and support at every stage of your project—and beyond.

Professional Services

Informatica Professional Services offers a full range of assistance to our customers in deploying enterprise decision support solutions. Our proven methodology, Informatica Velocity, is the result of our experience in hundreds of successful projects.

Education Services

Informatica Education Services provides instructor-led courses at Informatica Training Centers, on-site courses, “virtual classroom” courses, and self-study web-based courses. Choose from an extensive curriculum designed to help you quickly and effectively implement Informatica products. The Informatica Professional Certification Program also offers certification for highly-experienced users of Informatica data integration software.

Customer Support

Informatica Global Customer Support is committed to providing high-quality, timely customer service and technical support. Our support centers in the Americas, Asia, and Europe offer a variety of flexible support options, including support in a variety of languages, 24x7 coverage, and communication via email, telephone or the Internet.