AGL Resources

The second largest sole distributor of natural gas in the US, AGL Resources serves more than 2.3 million customers in six states. Business segments consist of natural gas distribution operations, retail operations, wholesale services, midstream operations and cargo shipping.

“Since migrating to Informatica PowerCenter, we have seen significant improvements in performance, reliability, metadata, and ease of use. As a result, we have been able to improve productivity and these productivity gains have already paid for the cost of our Informatica solution.”

— Grady Boggs, Data Warehouse Manager, AGL Resources


Business Need

AGL’s energy and natural gas industry has been increasingly shaped by competition, deregulation, mergers and acquisitions, and diversification of operations.

In response the company has turned its attention to better understanding customers and consumption trends to expand market share.



Gain deeper insight into 2.3 million customers from a broad range of disparate sources.

Data maintained on a variety of relational and non-relational systems.

Develop a set of common data definitions and metrics to get a single version of the truth.

Have access to both historical and current customer data for analysis.


Solutions & Results

Improved data processing performance by 400%.

Achieved full ROI in less than a year.

Managed half-terabyte data warehouse with just one full-time employee.

Implemented new pricing structure for improved market penetration.


Technologies Used

Informatica PowerCenter

Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hard coding.

Success Stories

Southwest Power Pool

The Informatica Platform and data replication solution reduced typical analysis time from one day to 20 minutes.


Vale delivered archived data compression rates averaging 95 percent, and saved $1 million annually in storage costs

RAE Systems

Informatica Cloud reduced expense and risk compared with appliance-based and on-premise integration solutions.