c07-customer-stories

Stuller

From its manufacturing and administrative headquarters in Lafayette, Louisiana, Stuller provides next-day delivery of more than 200,000 different items to over 40,000 jewelry professionals worldwide. Stuller’s core product categories include: bridal jewelry, mountings, jewelry, diamonds, stones, findings, metals, tools, supplies, and digital solutions.

“We wanted a complete PIM and data quality solution that would not only help us deliver just the right products to our customers, but also provide the flexibility and ease of use to enable us to see a consolidated view of all products and their attributes.”

— Belit Myers, Vice President of Compliance Inventory and Information, Stuller

org-chart-icon.png

Business Need

Populate and integrate better jewelry product data for omnichannel commerce

Serve sales and marketing teams with unique data consumption needs

Keep pace with ever-increasing and more diverse jewelry product catalog

challenges_icon.png

Challenges

Validate and integrate jewelry product information as it is entered

Define clear rules for handling jewelry, stones and tools data for internal teams

Provide data reliability for jewelry catalog with Informatica

airplane-icon.png

Solutions & Results

Increases customer satisfaction with rich descriptions of jewelry, stones and tools

Improves call center efficiency and service levels with rapid product information access

Reduces product data management time for ever-changing catalog

tech_use_icon.png

Products & Services

Informatica Data Quality

Transforms the way your business works by instilling trust in data at all times.

Informatica MDM – Product 360

Informatica MDM - Product 360 enables business users to more efficiently acquire, author, and publish product information. The master data fueled app delivers rich product information that closes the sale no matter which channel your customers use.

Success Stories

cc03-jll.png
JLL

JLL Delivers Marketing Intelligence for Commercial Real Estate Investing.

cc01-us-xpress-enterprises.jpg
U.S. Xpress Enterprises, Inc.

U.S. Xpress Enterprise dramatically cut gas costs and truck idle time to become greener

cc03-puma.jpg
Puma

PUMA Competes to Win with a 360 Degree Product View