In the first of our two-part series, Amit Deshpande, Informatica’s Data Platform Leader – Cloud Integration Sales, highlighted the variety of threats currently facing insurers in the UK, and what they can do to weather the storm.

Now, in part two of our series on the current state of play for insurers in the UK, Amit examines the technical landscape in the insurance industry, the problems and possibilities technology can offer and how Informatica can help.

This article is for all those working within the insurance sector in the United Kingdom.

You have policy admin systems from a previous generation, but no way to connect them with your current cloud analytics platform. While your claims teams have a dozen or more data sources, it could take days or even weeks before that information actually paints a full picture of the claim. With further tightening in the regulatory environment, you need audit-ready explainable AI models that can withstand scrutiny.

Now, it’s a data mess, and a total hang-up for insurers.

This is exactly where Informatica's Intelligent Data Management Cloud (IDMC) sits - like butter on toast, to make life smooth.

Most UK insurers use a combination of technology which contains:

• On-prem legacy systems: policy administration, billing, claims (often decades old)
• Commercial off-the-shelf (COTS) software: Guidewire, Duck Creek, Sapiens, etc.
• Cloud-based analytics platforms: Snowflake, Databricks, Azure Synapse
• AI/ML workloads: fraud detection, underwriting risk models

The problem? These systems do not naturally connect to one-another.

IDMC is the cement that enables insurers to:

• Move and integrate data in real time — no more waiting days for reports
• Ensure high-quality, best-in-class, governed data — so decisions are not based on bad inputs
• Keep everything audit-ready — critical for compliance and AI explainability

For example, let’s assume a typical insurer uses Guidewire for on-claims data, AWS for their analytics, and Salesforce for their customer interaction. Informatica ensures these systems share data seamlessly, enabling real-time fraud detection and faster claims processing.

Simply put, Informatica delivers real-time fraud detection and rapid claims handling in conjunction with shared data between multiple systems.

Insurers rely on a mix of core platforms and best-of-breed solutions. Here’s how Informatica fits in:

In a nutshell, whatever platform you use, Informatica makes sure the right data goes to the right place at the right time – clean, complete, and ready to be used.

The majority of insurers are not operating out of a single cloud — they use a combination of AWS, Azure, and Google Cloud, alongside data platforms like Snowflake and Databricks.

The good news? Informatica works seamlessly with all of them.

This means, it doesn’t matter where your data lives, Informatica ensures that it is accurate, accessible, and AI-ready.

For example, if an insurer working with Snowflake for claims analytics and Databricks for AI modelling needs the trusted data flowing into both these tools – anywhere from real time to options from hours to a day – Informatica makes it happen, without the need for manual interventions and workarounds, or any silos.

Let’s face it – insurers are under massive pressure to:

• Automate and improve decision-making (AI-driven underwriting, fraud detection)
• Become compliant with regulations (IFRS 17, Consumer Duty, AI transparency)
• Deliver faster claims processing (better customer experience, reduced costs)

Unfortunately, several issues, including bad data, slow systems, and disconnected platforms make achieving the above nearly impossible.

Informatica IDMC empowers insurers to overcome these obstacles, by providing:

• Seamless data integration, regardless of whether it’s a legacy or modern system
• Real-time, AI-ready data – for underwriting, claims, and risk modelling
• Complete auditability and automation of compliance checks, eliminating the need for manual verification

Anything in data management should not be the job of an insurer; instead, data should be used to make better business decisions. Informatica provides the tools to do exactly that.

Curious to see how it fits into your technology stack? Let’s talk.

Reach out to our team to discuss possibilities.