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The Hartford Steam Boiler Inspection and Insurance Company 

HSB, a part of Munich Re, is a multi-line specialty insurer and provider of inspection, risk management and IoT technology services. HSB insurance offerings include equipment breakdown, cyber risk, specialty liability and other coverages. HSB blends its engineering expertise, technology and data to craft inventive insurance and service solutions for existing and emerging risks posed by technological change. Throughout its 150-year history HSB’s mission has been to help clients prevent loss, advance sustainable use of energy and build deeper relationships that benefit business, public institutions and consumers. HSB holds A.M. Best Company’s highest financial rating, A++ (Superior). For more information, visit www.hsb.com and connect on LinkedIn, Twitter and Facebook.

“Informatica gives us critical insight to help ensure that we are very accurate and understand the risks we’re underwriting.”

 Louis DiModugno

SVP, Chief Data Officer, HSB
Business Needs
  • Master and connect multiple data domains
  • Prepare for new AI, ML and IoT initiatives
  • Decision Ready Data to accelerate reporting and insight generation
Goals
  • Improve customer experiences by accurately matching the location of insured equipment to claims and policies to mitigate losses and process claims faster
  • Provide a consistent source of business context to identify trends, prioritize data governance, and speed data-driven decision-making
  • Enable more effective decision-making by feeding accurate data to risk management and pricing activities
  • One version of truth for all data consumption needs
Solutions & Results
  • Use Informatica Multidomain MDM to master, customers, equipment locations, policies, and objects
  • Develop a common data dictionary and collaborative business glossary using Informatica Axon Data Governance
  • Robust & accurate claims to exposure matching process which improves the accuracy of risk exposure analysis and risk-based pricing, enabling more confident, consistent, and profitable underwriting decisions
  • Cleanse data with Informatica Data Quality and manage reference data with Informatica Reference Data Management
  • Consistent, reliable and accurate data available for timely business decision making
  • Helps the business prioritize and automate data governance with improved business context to effect cultural change more quickly

Products & Services

Multidomain MDM

A master data management solution is the glue that binds your systems and information together. It’s the single source of truth for your data-driven digital transformation, providing trusted, accurate, complete data for your customer experience program, marketing and sales operations, omnichannel retailing, supply chain optimization, governance efforts, compliance initiatives, and more.

Axon Data Governance

Facilitate collaboration across data governance communities—whether they are in business or in IT—so they can develop a common understanding of their enterprise data.

Enterprise Data Catalog

Discover and inventory data assets across your organization.

Informatica Data Quality

Deliver clean, trusted data so all your projects meet your business objectives.

Address Verification

Easily ensure the accuracy of your customers’ postal addresses with address verification.

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