30%
reduction in operational costs through data rationalization
Harmonized
customer and supplier data across merged entities
Empowered
business users to govern and innovate with trusted data
00:00:04:06 - 00:00:34:07
dsm-firmenich is a leading innovator in health, nutrition and beauty. My focus in the company is to establish a data management and data governance and data strategy. The merger gave us an opportunity to look at the possibility, to rationalize and optimize the processes as a new company and be able to reduce operational costs and pretty much just improve our efficiency in delivering our products to our customers.00:00:34:09 - 00:00:55:12
We want to leverage a better data management and governance in our company to basically harmonize all of our supply information and customer information to streamline our business operations and basically support our operational efficiency goals. A decent feminist, we always look at it in three lenses, right? So what is the desirable? What is the essential in what is this sustainable?00:00:55:17 - 00:01:17:07
When you look at the desirable, that's who you want to be known for. And that is products that have high quality of high standards. And what is the essentials that it meets a certain quality standards mandated and regulated by the compliance and the regulatory regulatory bodies. And the last one, it's the most important one is also the sustainable.00:01:17:09 - 00:01:45:05
It's not just that we care about the people. Well, we also care about the planet and the environment. There's a lot of opportunities at this. And for me after the merger, to basically rationalize our applications in our landscape, in this case, also making sure that we can manage our data better. This drives operational efficiency and drives down costs in terms of simplifying our landscape and being able to drive a more insights out of our data, and that are generated out of these systems.00:01:45:09 - 00:02:10:07
Informatica has been a a great tool of choice for us to manage our data better and to govern our data much better, simply because we look at it from a holistic sense and holistic view. We do have the need to have the ability to, catalog our data, be able to make our data much more discoverable and at the same time manage the quality of our data.00:02:10:09 - 00:02:42:02
Well, these are embedded in the capabilities of the, Informatica data management, cloud, and at the same time complement that with the capabilities around massive data, 360 degree business suite, part of our initiative is to start with the customer domain and be able to harmonize our customer information and customer data. Next to that is also around supplier 360, where we employ informatics capability to accelerate our supplier harmonization in terms of data and information.00:02:42:04 - 00:03:22:03
I think in, in essence, the benefits of having a good data management brings in a lot of, ability for us to make our operations much more efficient and, support our ambition to be much more customer centric and intimate with our customer and the ability to also innovate. But because that's a as a core of our company, as a leading innovator in, in the products that we deliver to our customer, we want to be able to position Informatica data management capabilities and put that in the hands of our business people, be the enabler of our business people to use and curate their data using the capabilities of Informatica.00:03:22:05 - 00:03:51:06
That's our next step. We have already started engaging our business counterparts, or what we call business data stewards, to start leveraging the capabilities of Informatica so that they can start managing and governing their own data. A decent firm, and I think key learnings from us in implementing data management are proper data management and proper data governance. Governance or data governance is not only a need, topic, it's together with the business and it needs to be owned by the business.00:03:51:08 - 00:04:16:12
So the conversation needs to happen within the business supported and enabled by the IT team. We always look at ourselves as enabler and making sure that business take ownership of all the data that they create, the data that they produce and that the data they govern. At dsm-firmenich, we bring data and AI to life by putting the good quality data at the hands of our business people.00:04:16:14 - 00:04:24:15
I think they are the ones who in the better position to create more insights and drive more innovations on the data, using the data that they have.Rationalizing data for operational excellence
As a global innovator in health, nutrition and beauty, dsm-firmenich faced the challenge of unifying data and processes after its recent merger. Sherwin Juco, Director and Chapter Lead for Data Strategy, Governance & MDM, explains, “The merger gave us an opportunity to rationalize and optimize processes as a new company, reduce operational costs and improve efficiency in delivering products to our customers.” The company aimed to harmonize supply chain and customer information to streamline business operations and support operational efficiency goals.
A holistic approach to data management and governance
dsm-firmenich views data management through three lenses: desirable, essential and sustainable. “Desirable is what you want to be known for — high-quality products. Essential means meeting mandated compliance and regulatory standards. Most importantly, sustainable means caring for people, the planet and the environment,” Juco says. Simplifying the application landscape and improving data management were key to driving operational efficiency and cost reduction.
Informatica as a strategic enabler
"Informatica has been a great tool of choice for us to manage and govern our data better because it offers a holistic view,” Juco notes. The company leverages Informatica’s Intelligent Data Management Cloud (IDMC) capabilities to catalog data, improve discoverability and maintain data quality. Complementing this, Informatica’s 360-degree business suite supports initiatives starting with customer data harmonization and accelerating supplier data unification.
Empowering business users to innovate
“The benefits of good data management enable us to operate more efficiently, become more customer-centric and foster innovation,” Juco explains. dsm-firmenich is positioning Informatica’s data management capabilities directly in the hands of business users, enabling them to curate and govern their own data. “We have started engaging business data stewards to leverage Informatica’s capabilities for managing and governing their data.”
Data governance as a shared responsibility
Juco emphasizes that data governance is not just an IT topic but a business imperative. “Governance needs to be owned by the business, supported and enabled by IT. We see ourselves as enablers, ensuring the business takes ownership of the data they create, produce and govern.” This collaborative approach is central to dsm-firmenich’s data strategy.
Bringing data and AI to life
“At dsm-firmenich, we bring data and AI to life by putting good quality data in the hands of our business people,” Juco concludes. “They are best positioned to generate insights and drive innovation using the data they have.” With Informatica as a foundation, the company is advancing toward a future of data-driven growth and sustainability.
