c07-customer-stories

Saint Gobain

Saint-Gobain is a world leader in the habitat and construction markets with stores in 24 countries. The company designs, manufactures and distributes building and high-performance materials, providing innovative solutions to the challenges of growth, energy efficiency and environmental protection.

org-chart-icon.png

Business Need

Grow market share and revenues in building and construction supplies

Seamlessly deliver an integrated and rewarding multi-channel customer experience

Bring products to market faster

challenges_icon.png

Challenges

Data on 150,000 products and more than 2,000 suppliers derived from suppliers in a variety of different formats

Difficult to provide reliable product information

Multiple product descriptions and incorrect codes for the same product

airplane-icon.png

Solutions & Results

Reduced customer quote preparation time for retailers down from one hour to 20 minutes

Enabled web updates to be done within minutes instead of days with accurate information

Enable a high quality, authoritative view of entire product portfolio and the relationships between them

Ability to maintain a single source of truth in product database

Supported cross-sell strategy, supplementing 150,000 products with almost one million additional items from suppliers

tech_use_icon.png

Products & Services

Informatica MDM - Product 360

Informatica MDM – Product 360 enables business users to more efficiently acquire, author, and publish product information. The master data fueled app delivers rich product information that closes the sale no matter which channel your customers use.

Success Stories

cc03-western-union.png
Western Union

Western Union built a data platform based on Hadoop and Informatica Big Data Edition

cc03-citrix.png
Citrix

Citrix uses Informatica solutions to gain complete customer insight on all products

cc03-mdanderson.png
M.D. Anderson Cancer Center

Informatica empowered scientific and clinical collaboration at this renowned cancer center by turning data into knowledge and facilitating self-service business intelligence