c07-customer-stories

Santa Fe Relocation

Headquartered in London, Santa Fe Relocation is a global leader in international mobility, handling international and domestic relocations around the world based on its own operations and a network of agents. Santa Fe’s ambition is to make it easy for companies and people to live and work freely and flexibly around the world. The company has more than 2,500 employees.

“The integration work that we’ve done with Salesforce and Informatica has been a business enabler for us, allowing us to better understand our customers, and improve their experience.”

— Graeme Howard, CIO, Santa fe Relocation

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Business Need

Achieve rapid time to value and a clean data migration

Provide strong security to meet increasing compliance requirements

Increase efficiency by minimizing manual processes and support business needs

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Challenges

Unify and accelerate information access for customers and employees across 96 locations in 47 countries

Give customers self-service access to accurate, up-to-date information about their relocation

Improve overall customer experience

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Solutions & Results

Use Informatica Intelligent Cloud Services to integrate data from Salesforce

Delivering a better customer experience, real-time tracking of relocation data, and valuable intelligence to help alleviate the stress associated with relocation

Strengthening Santa Fe’s competitive edge though an integrated offering

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Products & Services

Intelligent Cloud Services

A next-generation iPaaS, re-imagined for new hybrid data management challenges with a microservices architecture.

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