Customer 360 SaaS

Making it easier for businesses to create great customer experiences through great data.

Experience is our Strength

Enterprise scale. Cloud native. AI-powered.
Customer 360 that redefines modern multidomain MDM.


Customer 360 SaaS key features

An all-in-one, best-of-breed SaaS solution with AI and machine learning that makes it easier to fix, master, and manage customer data.

Intuitive Out of the Box
Business-friendly user experience is designed for simplicity with out of the box user interfaces and a component-based framework that’s easy to configure for any industry.
Flexible, Modular, and Scalable
API-driven with shared microservices on a market-leading, scalable IPaaS architecture. Everything you need to implement an MDM system.
Intelligence, Automation, and Orchestration
AI-powered data matching and smart fields are standard, automated contact data verification and validation is pre-integrated, and Informatica Cloud Application Integration provides orchestration for common business processes.
Embedded Data Integration at any Latency
Drag and drop workflows make it easy to incorporate Informatica’s best-in-class iPaaS capabilities for elastic, serverless, streaming, and batch integration and data flows for sources and targets.
Secure from the Start
Security is a primary design principle with the industry’s highest number of security certifications including ISO, SOC2, SOC3, HIPAA, and more.
Innovation Backed by Experience
Built-in intelligence and continuous innovation protect your investment. Monthly releases with versioned metadata offer safe upgrades backed by rigorous, automated testing.

Informatica named a Leader.
For the 6th time.

Download your copy of the report to see why Gartner has once again positioned Informatica as a Leader in the December 2021 Gartner® Magic Quadrant™ for Master Data Management Solutions.
Gartner Magic Quadrant for Master Data Management solutions | Informatica

Analyst Reports, eBooks, and More

Recommended Customer 360 SaaS resources


Meet the Experts: Innovations in Customer 360

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Executive Brief

Next-Generation Matching for a Modern Customer 360

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Solution Brief Learn More

A CDO’s Guide to Customer Intelligence

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Master AI: 4 Steps to a 360-Degree View of Your Business

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Data Sheet

Customer 360 Software as a Service (SaaS)

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Extend your customer data management strategy

Customer 360 works seamlessly with other Informatica Master Data Management solutions so you can sharpen your 360-degree view.

Customer 360 for Salesforce

Eliminate account and contact data inaccuracies in Salesforce for smarter customer relationships.

Reference 360

Manage and unlock the true value of reference data sets by centrally defining, managing, and sharing.

Data as a Service

Confidently connect with customers using verified and enriched contact data.

Product 360 (PIM)

Manage complex product content across distribution channels and at scale.

Supplier 360

Streamline vendor & supplier information management with a single, trusted data source.

We help organizations across industries thrive. See how.