Create exceptional customer experiences
In today’s fast-changing world, having a 360-degree view of the customer experience is essential. By unifying customer and related data, you can personalize interactions and build brand loyalty.
Increase cross-sell & upsell.
Speed business innovation.
Improve customer retention.
Streamline your workflows.
3 solutions to your data challenges
Challenge:
Data users often tell you how hard it is for them to locate the right data.
Solution
Automate the discovery of customer data to make it easier for users to access.
Explore how these products and services can help you succeed:
Challenge:
It’s difficult to find the customer data you need, when you need it.
Solution:
Create a single source of trusted data for analytics to ensure it’s ready to use.
Explore how these products can help you succeed:
Challenge:
There’s a widespread lack of trust in your company’s data.
Solution:
Deliver trusted data, including the source, quality and business context of the data.
Explore how these products can help you succeed:
“Because we have the golden record with Informatica MDM, we know if a customer is in good standing, and we can approve a loan in less than three minutes.”
“Having MDM – Product 360 helps us better prepare for our extremely strong growth ahead in international e-commerce sales and supporting a conversation rate boost of 10% to 20%.”
“Informatica connects the dots between all the applications that contribute to the customer journey — moving data across a complex environment. And as we move more systems to the cloud, Informatica will help us get there faster.”
